The Tribune

Too many companies are failing to maintain their Information Technology (IT) systems, a service provider arguing that they are neglecting the engine of most modern businesses.

Sabrina Knowles, Armstrong Technology Consultants’ managing director, said most businesses hesitatebecause of the long-established belief that investing in technology is expensive.

Launched in 2007, Armstrong Technology set out to overturn this perception, and over the past seven years has earned a reputation for offering top products and services at affordable prices.

It offers everything from regular infrastructure support to advanced telephony systems, and security and systems management.

“We consult with a business to find out what they are trying to accomplish and apply a formula designed to find the best option at the best possible price,” said Mrs Knowles. “At the same time, every business is unique, so our approach must be formulated, but flexible.”

One of the most common concerns is Disaster Recovery (DR), she added.

“One of the DR services we provide is known as a Cloud Solution. It takes the data offsite, to another location, so even if the building burns to the ground, information is secure and protected,” Mrs Knowles said.

The company has recently added a retail location at 48 Madeira Street. Just over a year on, business is exceeding expectations and driving the hiring of additional staff.

“By combining cutting-edge gadgets and hardware with our expertise in Information Technology, we are creating a business that truly is a benefit to our customers,” said Mrs Knowles.

“We cater to everyone from consumers looking for the latest tablet or television to businesses in need of networking and corporate support packages.”

The 2,300 square foot retail area is a hands-on space where customers can experience how various devices and services will make it easier for them to work and play.

“We’re looking forward to continually bringing the latest technologies to consumers in a unique environment, where they can explore how products and services fit together across business, entertainment, travel, music and more,” Mrs Knowles said.

“What we find is the same business that maintains a fleet of trucks or its executive’s cars with great care waits until a critical computer, server or other equipment fails to perform as expected, and then they call for urgent service. Routine maintenance for IT equipment results in smoother operations and far fewer interruptions.”