The Tribune

By DEIDRE M. BASTIAN SO you have just discovered this dyanamic new graphic software, and are eager to install and experiment. But there is one small problem: The fear of making a mistake, as the computer just might blow up or some terrible harm may be done. This trepidation could easily make one long for the 'good old days' when technology was not an important facet of workplaces, social networking or IT routines. Even though computers and technology devices seem to be commonplace, some people have a fear of learning them, and become extremely nervous. If you share this feeling, bear in mind you are not alone, as fear is usually generated by a lack of knowledge - a fear of the unknown. In other words, people are afraid of anything they do not understand. There are thousands of people who suffer from panic attacks when dealing with new settings and devices, and program installation is one of them. I feel a basic understanding can go a long way in removing any apprehensions , particularly on software installation where there is an automatic installation program on CD or DVD. The installation of both devices is relatively simple, as the computer does most of the work by locating the initial program that begins the installation. VERIFY ADEQUATE SYSTEM SPACE: The most important step before installing your graphic software or program is to verify that the target system meets the general hardware requirements, as it can lead to an unsuccessful installation if it does not. Check the software's installation requirements to confirm your PC or Mac has enough available space before installation. This process is very simple with the help of three clicks: Click the start button, computer and properties. Thereafter, information about your computer space will pop up. Additionally, it is always a good idea to close or disable any other programs that are running. Subsequently, a display of the 'type of processor', 'RAM memory' and amount of 'speed' the computer is operating on will pop up. However, if all fails, with the model number you can easily retrieve system specifications from the manufacturer's web site. SERIAL NUMER: Some software installers require that you enter a serial number or software code printed on the installer disc, disc case, in the manual or on a certificate provided with the software. Moreover, the serial number may be sent in a separate e-mail. Nonetheless, make note of the code information before installing the software, and be sure to enter it correctly. If the code is not accepted, make certain you use the numeral 1 or the letter I as appropriate, the number 0 (zero) and the letter O as appropriate, the number 5 for the letter S as appropriate and so forth, as these can be easily mistaken. ADMINISTRATIVE ACCESS: If you're the one who initially set up the computer, you are regarded as the administrator. If someone sets up the computer for you, and your own username and password aren't allowing you to install software, consult that person for assistance. USING A MAC: If installing on a Mac, and the DVD or CD will not open, or the disc does not appear on your desktop, try the disc with another Mac to substantiate if the computer's DVD drive is recognised by the system. Some older drives may only read CDs. Otherwise, your disc drive may need repair, but test your disc drive's performance with other CDs and DVDs. If the disc doesn't work on another computer, there could be something wrong with the disc. Some of the components in the installer may not have been installed completely in your first attempt, but always try installing the software again. I believe in the dynamic 'process of elimination' before consulting a technician, as it works every time. SOFTWARE INSTALLATION: Now that the small housekeeping tips are behind us, let's put the cream on the cracker and install software using a disc. Simply press the button on the side of the computer to open the DVD-ROM drive tray, and insert the CD/DVD. A software installation can be done either from the Internet or from an installation disc provided by the software manufacturer. Thereafter, examine the screen and observe a button that says 'Install' or 'Start'. Click here to begin the process. Click 'Next' or 'Continue' on each screen until the program has been installed. Always observe each screen carefully for options and directions during the installation process. At the end of the installation, you might be prompted to reboot your computer or a notice of some sort may pop up that finalises the installation. Thereafter.....you're done. You can now experiment and install other new software confidently. Embrace the idea of always learning something new, and dismiss the fear of the unknown, as excellence is not an act; it is a habit. So, until we meet again, fill your life with lots of memories rather than regrets. Have fun and stay on top of your game. * NB: The columnist welcomes feedback at deedee2111@hotmail.com About the Columnist: Ms. Bastian is a trained graphic designer. She has trained at institutions such as: Miami Lakes Technical Centre, Success Training College, College of the Bahamas, Nova Southeastern University, Learning Tree International, Langevine International and Synergy Bahamas.