THE Bahamas Telecommunications Company (BTC) reported yesterday that its services in Bullocks Harbour Islands had been fully restarted, nine days after a an external contractor accidentally caused the collapse of a communication tower.
Following the collapse BTC technicians were quickly dispatched with satellite phones for the BTC location ,and to the area’s medical office to provide emergency communication ability.
BTC technicians worked to install temporary 70-foot poles to replace the demolished structure. The temporary fix enabled cell phone use and some long distance calls, but with understandably diminished quality. Land-line, internet, Vibe and mobile phone services were repaired a day ahead of schedule on February 28. BTC said inconvenienced residents are being compensated. Postpaid customers will receive one month of free service, prepaid customers will receive a $30 phone credit, and Internet, Vibe and land-line customers will receive one month of free service.
BTC executives will meet with residents to discuss the outage. Meanwhile, needed repairs have been made to the Bullocks Harbour exchange building and generators. A new tower will be erected as soon as it arrives on the island, to restore full mobile, Internet and land-line service quality.
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