The Tribune

Island Outsourcers will this weekend host a job fair for more than 100 positions in their new call centre, which is set to begin operations in Grand Bahama in early November.

Ian Rolle, the Grand Bahama Port Authority’s (GBPA) president, said: “Last week we made a formal announcement regarding the opening of the new call centre, and now the principals are here to begin the actual selection process of their initial hires. This certainly bodes well for skilled individuals on the island.”

The full-day event is scheduled for 8am to 4pm on Saturday, September 28, at the Pelican Bay Convention Building.

Positions offered include call centre agents; business unit supervisors; workforce managers; training managers; and operations managers.

Candidates should possess at least 5 BGCSEs, including Maths and English, and must have proficient computer skills, as well as leadership and motivational skills. Persons are also reminded to bring copies of their current resumes to Saturday’s job fair.

Island Outsourcers provides a business process outsourcing (BPO) solution that manages contact centre and back office functions for local and US-based companies, with the UK and Canadian market in its sights.

It provides planning, workflow, real-time monitoring and reservation functions for their vendors/clients, many of whom operate within the travel and tourism industry.

With the Government’s plans to establish Grand Bahama as the base for the Ministry of Tourism’s digital platform, Island Outsourcers’ new BPO will facilitate the relocation of the ministry’s former Miami-based call centre to the island.

Yoni Epstein, Island Outsourcers’ founder and chief executive, said: “Although the labour cost is a little higher in Freeport, business costs are lower.

“Additionally, the Bahamas boasts an educated workforce with a strong work ethic far surpassing many other countries. The workforce is polished and professional, with excellent communication skills.”

The BPO firm will launch its operations with over 100 personnel, and aims to increase its employee headcount to some 600 persons as it expands in the future.