The Tribune

BANK of the Bahamas International (BOB) is moving to give customers real time information on their account’s status via its eNotifier application, which is now set for a “test-run”.

BOB eNotifier is an electronic application that provides SMS text and e-mail updates on account transactions, and will be available to customers in a free trial from March 3 onwards. Customers can now sign up for a free three-month trial.

“BOB eNotifier is a service that our customers will find very useful because it gives them the information they need to make decisions in as little as five minutes after a transaction is made,” said Vaughn Delaney, the bank’s deputy managing director with responsibility for information technology.

“With BOB eNotifier you will know when funds are credited to your account or debited from your account, and the beauty of it is you don’t have to go looking for this information or requesting it, because once you are added to the system any movement on your account automatically generates an e-mail and/or text notification to your cell phone.”

Mr Delaney said the BOB eNotifier application offers several features and benefits. It helps customers know when deposits have been made, when cheques have cleared or when interest has been paid, while providing account balances.

It also produces scheduled transaction summaries (daily, weekly or monthly as requested), and helps customers stay current on loans by issuing reminders when payments are due or past due.

The system also allows customers to set minimum and maximum alert thresholds, so they can be informed whenever their account reaches a low or high that they determine.
 In addition to these benefits, BOB eNotifier serves another important purpose. In an age of increasing scams and attempts to obtain funds unlawfully, the application provides a layer of protection against fraud, theft and embezzlement.

Because a customer is able to see almost immediately when a transaction is posted, he or she can alert the bank and the police right away if fraud or theft is suspected.
 “BOB eNotifer is ideal for our customers with personal chequing or savings accounts, or sole proprietorships who write or receive many cheques, or anyone who just wants or needs to know exactly what is happening with their accounts on a current basis,” said Mr Delaney.

He added that the eNotifier system is compatible with most types of cell phones, and said any mobile phone that can receive text messages will work with the system. Data capability is necessary to receive email notifications.