The Tribune

EDITOR, The Tribune.

As we come to close of a very difficult financial year certain of our banks are celebrating operating here for some years. One would have thought as part of their celebration high on their list to do would be: How can we improve customer relations, but, no, hell bent instructed from Ottawa reduce our services make it more and more impersonal and clap our hands and slap our backs – job well done.

What’s good in Ottawa or Toronto Bank officials just may not be good for Nassau, and let alone the special treatment the islands need.

No one bank removes and refuses to reinstate the $20.00 bill in ATM change they have or refuse not to recognise the issues that this creates... as simple as buying a $30.00 pizza presenting a $100.00 bill makes it difficult for the pizza store, but imagine the Mom and Pop they have to keep more change in their stores. Islands a total disaster as ATM’s are the sole source for cash — sole as in only.

Now one celebrating 50 plus years announces the day before closure of branches... Boy, no one thinks of the negative pro-Clear indication Ottawa don’t care.

Once upon a time high on the services of banks was and they took pride in it to excel was personal service — today it seems it is a no-no hell why give that.

This new digital dollar thing... Did the Central Bank under estimate or didn’t estimate how few people on the islands actually have bank accounts — a prerequisite to transfer money to the digital wallet? Hmm Central Bank rolling in the fame from outside the country but the reality.

Annoyed customer.

K THOMPSON

Nassau,

December 3, 2021