The Tribune

One year has ended and another is here. This opens up many opportunities to evolve and grow your business. Whatever type of company you are managing, you are probably busy thinking about some exciting objectives. But, while you are thinking about statistics and expected outcomes, do not forget about the most essential goal of any flourishing business: Your employees and their satisfaction. Are they happy?

Making employees happier in 2024 is the goal. Real action in this area not only helps to combat uncertainty but also introduces stability to a new business year. Here are a few New Year's resolution ideas for happier employees, which will contribute to a more productive business.

Streamline Processes

If there is one thing employees dread about their work, it is complex workflows that take up an unnecessary amount of time and effort. It becomes taxing for employees to submit tons of paperwork and hunt down supervisors for signatures simply to get a work trip approved. This process can surely be simplified. For example, if your current training programme is tedious and ineffective, upgrade to an online platform that will make learning more interactive.

Encourage Autonomy

Setting clear goals and objectives definitely helps your staff organise their daily tasks and to be more efficient. However, it is important to remember that employees require a certain degree of freedom to introduce their own ideas. As long as they are aware of their responsibilities and the overarching objectives of the business, they are inclined to make the right decisions. Moreover, steering clear from micromanagement offers more time to manage essential tasks while boosting employee happiness and productivity.

Emphasis on Recognition

Studies show that employees who feel valued are more engaged, hardworking, motivated and, most importantly, happy. Highlight employees who go above and beyond. Showcase innovative ideas that represent your company values, and let staff know their efforts are noticed. Alternating periodically with bonuses, small gifts or non-work-related activities is a great gesture.

Promote Flexibility

In many cases, customised work hours or the ability to work remotely are even more desirable than a pay rise, as employees feel they can achieve greater productivity and work-life balance. If remote working is not an option in your company, there are other flexible options such as choosing your start and stop times, a four-day week or an increase in paid time off.

Build a Culture of Communication

Satisfied employees are workers who are supported, valued and heard. Set up weekly or monthly one-on-one meetings with staff to create a space where they can voice ideas, concerns and questions, and encourage feedback on office issues that affect them.

Support Professional Development

Stagnation is one of the main causes of employee dissatisfaction. Investing in your employees' professional development is of utmost importance to avoid high turnover rates. Start by identifying their professional goals and the skills needed to develop and achieve them. Remember to always align employee objectives and training with corporate goals so that your efforts make a positive impact on the company’s success.

A dissatisfied employee will not help your business. Appreciate their accomplishments, as they are the people who have partnered with you and contributed to your business growth each year. They will love you for it. Until we meet again, fill your life with memories rather than regrets. Enjoy life and stay on top of your game.

NB: Columnist welcomes feedback at deedee21bastian@gmail.com

About the Columnist: Deidre M. Bastian is a professionally-trained graphic designer/brand marketing analyst, international award-winning author and certified life coach.