The Tribune

The Utilities Regulation and Competition Authority (URCA) yesterday said it has hired a consult to assess access to, and use of, information and communications technology (ICT) by Bahamians.

The regulator, in a statement, said Caribe Sigma Research Company will “conduct a comprehensive nationwide survey” as part of its efforts to evaluate and enhance universal service obligations (USO) in the electronic communications sector.

It added that Caribe Sigma will undertake research into the availability, accessibility and affordability of ICT services, particularly in the Family Islands. The findings from this study will play a critical role in helping URCA shape policies to promote digital inclusion, ensuring all Bahamians, regardless of their geographic location, have equitable access to essential communication services.

The research will involve data collection at both the household and individual levels across selected islands, focusing on identifying unserved and underserved communities; barriers to ICT adoption; and opportunities to enhance connectivity. The results will inform targeted interventions by URCA aimed at bridging the digital divide and fostering economic and social development through improved access to technology.

URCA reassured that the data gathered will be used solely for the purpose of advancing universal meaningful connectivity, supporting national development and ensuring no community is left behind in the digital era. Caribe Sigma will begin shortly, and survey teams will be reaching out to households and businesses across The Bahamas.