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IAN FERGUSON: How to design mentoring programmes that work

In an era where job loyalty is increasingly rare, and employees are quick to seek better opportunities, retaining top talent has become a formidable challenge for corporate leaders. Although most Fortune 500 companies have mentoring programmes, very few staff actually benefit from them. Mentorship initiatives require great sensitivity in design if they are to experience any significant measure of success.

This week’s article focuses on effective ways to implement a mentorship programme that yields results.

* Establish clear goals

Align the mentorship programme with company objectives, and ensure goals are measurable and achievable for both mentors and mentees.

* Select and recruit mentors

Identify experienced individuals who are willing to commit time and provide guidance, and ensure they have the necessary skills and qualities to be effective mentors.

* Identify potential mentees

Look for individuals who are eager to learn, develop new skills and benefit from mentorship.

* Matching process

Carefully pair mentors and mentees based on their skills, interests, career goals and personality compatibility.

* Provide training for mentors and mentees

Equip both parties with the necessary tools and knowledge to navigate the mentoring relationship effectively, including communication skills, goal setting and feedback techniques.

* Create a mentoring agreement

Establish clear expectations regarding meeting frequency, communication channels, confidentiality and programme duration.

* Facilitate regular check-ins

Encourage scheduled meetings between mentors and mentees to discuss progress, challenges and future goals.

* Promote open communication

Foster a culture of open and honest feedback between mentors and mentees.

* Track progress and evaluate effectiveness

Monitor the programme’s impact by collecting feedback from participants and analysing data on goal attainment and career development.

* Consider using mentoring software

Utilise platforms designed to manage the pairing process, track progress and facilitate communication between mentors and mentees.

• NB: Ian R Ferguson is a talent management and organisational development consultant, having completed graduate studies with regional and international universities. He has served organisations, both locally and globally, providing relevant solutions to their business growth and development issues. He may be contacted at tcconsultants@ coralwave.com. 

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