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The customer is not always right

As the young marketing director watched my presentation on my monthly deliverables, I knew this would be the last day I would be working with this corporate client.

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Workplace bullying undermines firms

MUCH attention has been given to bullying, and the aggressive behaviour and unfair advantage some assume over others

Business health also suffers from obesity

WE began a discussion last week on the value of creating, and cultivating, a healthy mind, body and spirit, so that as citizens in corporate Bahamas we are able to make a more meaningful contribution.

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Get on your bike to achieve a healthy work-life balance

TODAY we begin a series that focuses attention on our emotional, mental, social and physical well-being as employees and employers. Much has been said about helping persons in the workforce achieve work-life balance. Perhaps it was the baby boomer generation that coined the phrase and worked diligently in accomplishing some form of health equilibrium between their work existence and their home and family. They were determined to not find themselves married to their vocations, and enslaved by work, sacrificing almost everything to advance and remain loyal to their employers.

Recovering the way to success

EVERY Bahamian has experienced some kind of poor service as we bought goods and services in various business establishments. Some might even argue that most of the experiences in local companies are either average or substandard, with very few being magical ones. So few of us can share experiences where, locally, we would have witnessed or experienced service that was truly 'blow away'.

We all have an interest in combating conflicts

TODAY, the Chamber Voice joins the national discussion in addressing the topic: 'Conflict of Interest'. As a nation we have been slow in speaking to the issue, and educating our employees and the country at large on what constitutes a conflict, how we should address potential conflicts, and the steps we must take to avoid recurring conflicts.

Testing makes for better productivity

IN A few short weeks, the Bahamas will engage its youth in various forms of testing to determine what they have gleaned during the course of the academic year.

New industries must be our primary focus

THE Bahamas has for many years been engaged in the conversation of economic and industry diversification. While we all view tourism as our mainstay, and appreciate its great sustained value to us as a nation, we have long feared serious declines in tourist arrivals and the dire consequences of this occurrence. Some understanding of the natural cycle of business, and our observation of regional and global trends in tourism, should certainly hasten us into encouraging entrepreneurs and investors alike to consider primary and secondary industries.

Depend on Gov't for regulation only

MOST economic textbooks tell us there are a number of different types of enterprise - sole proprietorships, partnerships, private and public liability companies, corporations and the Government.

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Manage to lead with full integrity

QUESTIONS about ethical and moral behaviour in leadership are probably being asked around the country, particularly as we prepare for the electoral process.

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Checking worker negative attitudes

MOST employers will admit that finding employees with a positive attitude is a most difficult thing to do.

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