July 5, 2016
Pictured during a press conference on Monday at the Blue Hill Road head office of the National Insurance Board are Jason Moxey, Operations Consultant; V. Theresa Burrows, Acting Director, NIB; and Tami Culmer-Francis, Assistant Director, Family Islands Operations. Photo: Patrick Hanna/BIS
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NIB extends hours amid payout problems
THE National Insurance Board has extended its operational hours to offset persisting issues with its claims process caused by deficiencies in its newly implemented V3 system, which showed performance issues in tests two months ago.
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