Usernineteen

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Uk_raven 10 years, 1 month ago on UPDATED: Bahamas Celebration cruise ship runs aground: 'No danger of it sinking'

UPDATED: Bahamas Celebration cruise ship runs aground: 'No danger of it sinking'

The captain himself caused hysteria! His tone was full of terror! We had no information except for him telling us that the boat had a hole in it & that we were on back up generators. In the same breath he said to put life jackets on. I was drinking coffee at the time so I did not see or hear any safety information I asked a member of staff running past and she shouted "they are on the 7th floor - I was on the 4th. There was no order because there was no information. My dinner reservation was at 9pm so I did not eat for 24hrs. No food was provided to me. We had jackets on and no air on - it was extremely hot. There was no communication to remove the jackets it took 5 hours for me to get off longer for those behind me. The ship was tilting and difficult to line up with the plank.., it fell at least once and they had to keep adjusting it.

There were lots of rumours I'm the absence of official information. Staff were extremely rude in particular Copeland & Paola Caseillo who tried to restrict movement of breathing equipment in her ignorance, and passengers trying to move to cooler areas. No formal I information was given following the Captains panic blast.

We did not know where we were going when we left the ship and once at the hotel I was mot told that I needed to be ready to return to the dock at 10am. I learnt that from front desk the next morning. There were people staying in an all I inclusive resort that didn't know that breakfast was provided.., do they didn't eat and others in a paying resort that didn't eat because they were told by the hotel that breakfast was not covered by celebration.

The busses arrived 45mins late... At the port the aircon was so high we cold not stay on the room and the wind was raging outside. We waited until 3:30 when the Bimini arrived. We were told at the port that we would be back to US in 2.5 hrs we did not leave Freeport until 6:30 and arrived Miami at 12:30am.

This whole process was far from organized, we were not treated with the dignity that human beings should have been given, let alone paying passengers! One thing was clear... We all want compensation Mr. Verillo and to know how this could have happened & who is responsible?