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DEIDRE BASTIAN: Accept ‘the customer is sometimes wrong’

The expression that the “customer is always right” is central to customer service, but is it always applicable to every situation? While it is essential to prioritise the customer’s satisfaction, it is also important to not waste resources through becoming sidetracked by this goal.

Pintard: ‘Why did leading finance officials contradict each other?’

The Opposition’s leader yesterday challenged the Prime Minister to explain why The Bahamas’ two top finance officials “would openly contradict each other” over the Government’s recent $500m borrowing.

Developer reassures Adelaide: ‘Heavy work’ to end this month

A BAHAMIAN developer yesterday pledged that noise and other nuisances impacting Adelaide residents should be over by month’s end, and asserted his project will “bring great value” to the area.

$250m resort requires ‘meaningful’ Bahamian participation to succeed

THE developer behind Grand Bahama’s $250m Six Senses resort project says it will struggle to succeed without “really meaningful” participation by Bahamians in all aspects of its build-out.

Senate’s vice-president attends trade conference

THE Senate’s vice- president represented The Bahamas at a recent trade and economic conference in his role as the Trade Commission’s deputy chairman.

GSSSA sudden death playoffs heat up

THE Government Secondary Schools Sports Association (GSSSA) basketball sudden death playoffs are heating up at the Kendal GL Isaacs Gymnasium with action set to continue on the court on Thursday.

IMF: Those with means pay more for health and water

THE Government can slash “unproductive spending” by $116.5m and, in so doing, boost key public services if Bahamians with means pay more for water and access to public healthcare.

‘MY FAMILY MUST SLEEP LIKE A DOG’: Haitian father of three speaks out after latest shanty demolitions

A HAITIAN father of three said his family must sleep “like a dog” in his truck after bulldozers destroyed his home of more than 20 years in a New Providence shanty town yesterday.

Cougars beat Saints 71-61 to win Game 1

THE Charles W Saunders Cougars, the defending senior boys’ champions, withstood every onslaught from the Kingsway Academy Saints and held on for a hard-fought 71-61 victory.

Concerns over the Windsor Lakes project

Please afford me some space in your valuable paper to write about some matters of much concern, as they relate to the Windsor Lakes project in Adelaide and its impact on the nearby Adelaide Gardens and Village as a whole.

Whistling past the graveyard

Please afford me some space in your valuable paper to write about some matters of much concern, as they relate to the Windsor Lakes project in Adelaide and its impact on the nearby Adelaide Gardens and Village as a whole.

King Charles III has cancer and is receiving treatment, Buckingham Palace says

LONDON (AP) — King Charles III has been diagnosed with a form of cancer and has begun treatment, Buckingham Palace said Monday. Less than 18 months into his reign he will suspend public duties but will continue with state business, and won't be handing over his constitutional roles as head of state.

DIANE PHILLIPS – DOES THE ANTI-CRIME MOVEMENT LIE IN THE PEOPLE MOVEMENT? For each a parcel of land, for the nation a new way forward

The headlines screamed across front pages, disrupted business and split an already fractured nation into silos.

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