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Customer loyalty needs more focus than adding sales

Customer loyalty is vital to the growth and longevity of any business. What is more, about 82 percent of companies agree it is cheaper to retain old customers than acquire new ones.

Bahamas must close cyber security 'gaps'

A cyber security specialist yesterday said The Bahamas must close “gaps” in its legal and regulatory framework dealing with online crime if it is to strengthen the country's Computer Incident Response Team (CIRT).

Bus drivers renew fare increase push

The bus drivers union's president yesterday reiterated that his members urgently need a fare increase as their incomes continue to be squeezed by the ever-increasing cost of living

EDITORIAL: Residents deserve the truth

IN today’s Tribune, we report further on the potential contamination of groundwater in Nicholls Town, North Andros – with the remarkable update that the Department of Environmental Planning and Protection is packing its bags to go and assess the site nearly 20 months after the oil leak there.

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Mom weeps as photos of Ronald Mackey were shown at coroner’s inquest

THE inquest into the 2017 police-involved shooting of Ronald Mackey began yesterday, with officers testifying that the 28-year-old fled the scene of an accident and was shot in the back of his head during a car chase.

‘Show you’re looking out for Village Road’

A Village Road auto dealer yesterday said his business is “on the mend” with sales returning to pre-COVID levels amid the ongoing wait for government compensation following the roadworks’ completion.

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Construction sector woes ‘a serious risk’ for public

The Bahamian Contractors Association’s (BCA) president yesterday said the deficiencies he identified in a home being built for a major residential developer expose the “serious risk” the sector’s regulatory shortcomings pose to the public.

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‘More teeth’: Police probe tourist’s taxi complaints

The taxi union’s president yesterday admitted the authorities need “more teeth” to punish rogue operators as the police were summoned to investigate an alleged incident involving one driver and a group of tourists.

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‘Enterprise zones’ retained in controversial Bill’s repeal

The Attorney General yesterday said the Government will retain the Commercial Enterprises Act’s “useful aspects” when it moves to “repeal and replace” the existing law’s work permit-related provisions in the next parliamentary session.

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‘Mother’ Pratt, announced as next Governor General, says ‘I want to make a difference’

CYNTHIA “Mother” Pratt said she wants to make a difference and “touch the lives of every Bahamian” as the next governor general.

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The Beat 103.5FM given final warning on explicit content

Sebas Bastian’s radio station has escaped a fine despite committing multiple violations by broadcasting “sexually explicit” and “offensive, obscene and vulgar language” during prime daytime hours that children may have heard.

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MVP jones’ double double leads Liberty to win

BEHIND the Most Valuable Player (MVP) performance of Grand Bahamian Jonquel Jones, the New York Liberty upset the Las Vegas Aces to win the Commissioner’s Cup.

‘Bat 2 Base-ics’ baseball and softball camp ‘is going well’

INTERNATIONAL Sports Academy in collaboration with Reloaded Baseball commenced the “Bat 2 Base-ics” baseball and softball camp this past Monday at the Baillou Hills Sporting Complex.

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Bahamas men face 4th ranked team in world - Argentina - today

COACH Chris DeMarco liked the way the men’s national basketball team came together and played their first game in the FICA Olympic Pre-Qualifying Tournament.

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Woman gets bail on having a gun with intent to cause harm

A 33-year-old Freeport woman was charged with two counts of conspiracy to possess a firearm with intent to endanger the lives of two people.

Carnival port to offer up to 50 retail spots

Carnival Cruise Lines is aiming to make up to 50 retail and marketplace spots available to local tenants at its Grand Bahama port that will ultimately cater to as many as 17,000 persons daily.

Jitney fares can’t ‘rise haphazardly’

Franchise owners yesterday reiterated it is premature for jitney drivers to increase fares by 25 cents amid reports that some have already begun this week to charge passengers $1.50

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The sound of the summer

CAMP RNY, by Rhythm and Youth is a cultural camp that focuses on rake n scrape, Junkanoo crafts and sports. The camp has been held annually since 2012 and runs for one week on a Family Island, this year it was held in Exuma.

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Student raises funds to hold back to school extravaganza

IT HAS been a busy summer for ten-year-old Eureia Rolle. The Uriah McPhee student was determined to extend a charitable hand to the children in the community that her primary school resides and organized a back-to-school giveaway on Saturday.

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PETER YOUNG: People still in denial over climate change despite all the evidence

THE news from Hawaii this past week has been nothing short of terrible as the massive scale of utter devastation has become evident to the outside world. At the time of writing, there are 96 confirmed deaths from the wildfires that ravaged the island of Maui but, reportedly, hundreds of others are still missing.