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DEIDRE BASTIAN: Accept ‘the customer is sometimes wrong’
The expression that the “customer is always right” is central to customer service, but is it always applicable to every situation? While it is essential to prioritise the customer’s satisfaction, it is also important to not waste resources through becoming sidetracked by this goal.
Pintard: ‘Why did leading finance officials contradict each other?’
The Opposition’s leader yesterday challenged the Prime Minister to explain why The Bahamas’ two top finance officials “would openly contradict each other” over the Government’s recent $500m borrowing.
Entrepreneur eyes product, manufacturing expansion
A Bahamian manufacturer yesterday confirmed it is aiming to “scale up” and expand after exhausting existing inventory due to high consumer demand.
Businesses blame COVID, KYC in bank account delay
Bahamian businesses are blaming stringent Know Your Customer (KYC) due diligence rules and the post-COVID hangover for why it takes an average two months to open a corporate bank account.
MOE security officers protest for owed overtime, promotions and insurance
SECURITY officers in the Ministry of Education protested outside the Office of the Prime Minister yesterday, saying they are tired of fighting for owed overtime pay, promotions, and insurance.
FTX’s Bahamian liquidators did ‘everything in their power’
A SUPREME Court judge has backed assertions by FTX’s Bahamian liquidators that they “have done everything within their power to strike the best possible deal” in settling the dispute with their US counterpart.
Banker backs IMF on tax reform scepticism
A SENIOR banker has backed the International Monetary Fund’s (IMF) scepticism over the Government’s stance that it will hit its deficit and revenue targets solely through better compliance and enforcement.
Five-hour talks fail to break hotel industrial deal deadlock
THE Government’s labour director last night said almost five hours of “intense negotiations” had failed to break the deadlock over a new industrial agreement covering much of the hotel industry.
Developer reassures Adelaide: ‘Heavy work’ to end this month
A BAHAMIAN developer yesterday pledged that noise and other nuisances impacting Adelaide residents should be over by month’s end, and asserted his project will “bring great value” to the area.
‘About time’ cruise lines private islands face VAT
BAHAMIAN tour operators yesterday asserted it is “only fair” that VAT be levied on the goods and services bought by passengers on the cruise lines’ private islands, adding: “It’s about time.”
$250m resort requires ‘meaningful’ Bahamian participation to succeed
THE developer behind Grand Bahama’s $250m Six Senses resort project says it will struggle to succeed without “really meaningful” participation by Bahamians in all aspects of its build-out.
BTC blames rival utility on east Nassau fibre cut
THE Bahamas Telecommunications Company (BTC) yesterday blamed a rival utility for cutting its fibre optic cable and depriving customers in the Eastern Road area of landline, mobile and Internet services.
Senate’s vice-president attends trade conference
THE Senate’s vice- president represented The Bahamas at a recent trade and economic conference in his role as the Trade Commission’s deputy chairman.
Tourism ‘booking pace drag’ over crime alerts
Bahamian hotels yesterday revealed recent crime alerts have sparked “a drag on the booking pace” while a former DNA leader blamed seven cancellations at his vacation rental business on the warnings.
Miller slams idea of violence interrupters
FORMER Cabinet minister Leslie Miller slammed the idea that Carlos Reid and Rodney Moncur could be violence interrupters, saying: “This is a real country, man, stop it.”
Dementia cases expected to triple by year 2050
DEMENTIA prevalence in The Bahamas is projected to increase by 226 per cent by 2050, with experts warning that the country has no plan and isn’t doing enough to tackle the issue.
‘STREETS NEVER FORGAVE’ VICTIM: Latest man killed had turned to a Christian lifestyle
A MAN on bail for murder was killed yesterday despite reportedly recently embracing a Christian lifestyle.
GSSSA sudden death playoffs heat up
THE Government Secondary Schools Sports Association (GSSSA) basketball sudden death playoffs are heating up at the Kendal GL Isaacs Gymnasium with action set to continue on the court on Thursday.
Gaming Board building on West Bay St demolished
Tourism Minister Chester Cooper said the government felt the Gaming Board building on West Bay Street should no longer sit there in a derelict manner as demolition began yesterday.
EDITORIAL: Questions over violence interrupters
THE Minister of National Security must think we are fools.
