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DEIDRE BASTIAN: Accept ‘the customer is sometimes wrong’
The expression that the “customer is always right” is central to customer service, but is it always applicable to every situation? While it is essential to prioritise the customer’s satisfaction, it is also important to not waste resources through becoming sidetracked by this goal.
Five-hour talks fail to break hotel industrial deal deadlock
THE Government’s labour director last night said almost five hours of “intense negotiations” had failed to break the deadlock over a new industrial agreement covering much of the hotel industry.
Senate’s vice-president attends trade conference
THE Senate’s vice- president represented The Bahamas at a recent trade and economic conference in his role as the Trade Commission’s deputy chairman.
GSSSA sudden death playoffs heat up
THE Government Secondary Schools Sports Association (GSSSA) basketball sudden death playoffs are heating up at the Kendal GL Isaacs Gymnasium with action set to continue on the court on Thursday.
IMF: Those with means pay more for health and water
THE Government can slash “unproductive spending” by $116.5m and, in so doing, boost key public services if Bahamians with means pay more for water and access to public healthcare.
Minister set to intervene on hotel industrial deal
THE minister of labour will today meet with hotel union executives to discuss the latest counter-proposal from resort employees in a bid to break the stalemate over industrial agreement talks.
Energy, labour ‘bottlenecks’ must go for GDP break-out
THE BAHAMAS must overcome labour and energy “bottlenecks” to break out of the lower 1.5-1.8 percent economic growth rates it is forecast to enjoy from 2025 onwards, the IMF is warning.
Coroner: ‘Unacceptable’ to fail to disclose toxicology report
THE failure of a senior police forensics officer to disclose a toxicology report on three men police killed in Blair Estates in 2019 was deemed “unacceptable” by the coroner yesterday as the inquest into the matter continued.
Gov’t ‘disagrees’ on IMF’s ‘top 10%’ income taxation
THE Government “disagrees” with the IMF’s assertion that it must introduce a personal income tax targeting “the top 10 percent of earners” and other reforms to hit its 25 percent revenue-to-GDP goal.
Businesses wait over two months for bank account
BAHAMIAN businesses face an average wait of more than two months to open a bank account with almost 80 percent asserting that the process “took longer than expected”.
Hotel industrial deal ‘in need of a miracle’
THE Government’s labour director yesterday said “it’s becoming obvious there now needs to be a miracle” to secure an industrial agreement for the hotel industry after Friday’s talks ended in “stalemate”.
FIBA: Kai jones to play for the bahamas again
BAHAMAS Basketball Federation executive Moses Johnson said they’re excited that Kai Jones will be the centrepiece for the men’s national basketball team when they play in the first window of the FIBA AmeriCup 2025 Qualifier.
More athletes qualify for CARIFTA
A beautiful Saturday at the original Thomas A Robinson Stadium was perfect for the athletes to turn in CARIFTA-qualifying performances at the 2024 Star Performers Track Classic.
GSSSA: Rattlers close out season strong
THE CI Gibson Rattlers senior girls and boys closed out the Government Secondary Schools Sports Association (GSSSA) basketball regular season in good standing on Friday.
Gov’t deserves fiscal praise but should now look to IMF
The Bahamas is now three years into a recovery from the devastating effects of Hurricane Dorian and the COVID-19 pandemic, which hit the country only four months apart in 2019- 2020 and wreaked havoc on the economy.
DIANE PHILLIPS – DOES THE ANTI-CRIME MOVEMENT LIE IN THE PEOPLE MOVEMENT? For each a parcel of land, for the nation a new way forward
The headlines screamed across front pages, disrupted business and split an already fractured nation into silos.
Hotel dispute parties ‘stand down’ for talks
THE two sides in the hotel sector’s industrial dispute yesterday “agreed to stand down” from taking any disruptive action before further talks set for 5pm today.
Reverend Dr William Thompson ready for his 80th birthday
IT’S not everyday that a person reaches the age of 80 but for a man who has touched the lives of so many people in just about every sphere of life, the family and friends of the Rev. Dr William Thompson want to celebrate his milestone in a very special way.
WSC manager claims she was asked, ‘What ways can we find to increase costing?’
A SENIOR manager at the Water and Sewerage Corporation (WSC) claimed in court yesterday that Adrian Gibson asked her how the corporation could increase the cost of maintenance contracts awarded to companies he allegedly ordered to be contracted.
Crime has damaged reputation
The high crime rate, robberies, murders and rapes has ruined the international image and reputation of the Bahamas as a safe place for American, Canadian and European tourists to travel, because, in my opinion, of the failure of Prime Minister Philip Davis and Minister of National Security Wayne Munroe to reduce crimes, robberies, murders and rapes in The Bahamas. My warnings, prophecy and predictions have now come true - on Wednesday, January 17, 2024, the US State Department issued a warning to its American citizens about the Bahamas’ high crime rate, robberies, murders and rapes.